Smart Customer Service solution – GRGIntech

Smart Customer Service is a customer service solution for multiple industries, widely applicable to transportation, venues , parks, commerce, scenic spots and other fields. It integrates cutting-edge high-end technologies such as vertical large models, natural language processing, speech recognition and synthesis to create a fully functional, intelligent and efficient customer service platform.

▪️Solution Architecture

▪️ Solve the pain points

• Solve the problem that the staff’s efficiency cannot be maximized
• Solve the problem of being unable to uniformly evaluate customer service work efficiency and quality
• Solve the problem of high customer service labor costs and training costs

▪️Solution Value

Reduce operating costs and improve service quality and efficiency

▪️Representative Cases